{"id":4836,"date":"2024-09-25T14:02:17","date_gmt":"2024-09-25T17:02:17","guid":{"rendered":"https:\/\/sites.usp.br\/laboratorioseach\/?page_id=4836"},"modified":"2024-10-11T11:10:26","modified_gmt":"2024-10-11T14:10:26","slug":"sistema-glpi","status":"publish","type":"page","link":"https:\/\/sites.usp.br\/laboratorioseach\/sistema-glpi\/","title":{"rendered":"ABERTURA DE CHAMADOS"},"content":{"rendered":"\t\t
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portal de servi\u00e7os <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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O Portal de Atendimento ou Sistema GLPI* <\/span>re\u00fane as demandas e chamados para servi\u00e7os de v\u00e1rios setores administrativos em apenas um sistema online. <\/span>Ele busca aperfei\u00e7oar o fluxo de atendimento de diversos servi\u00e7os prestados pela Escola, al\u00e9m de oferecer uma melhor experi\u00eancia de intera\u00e7\u00e3o e navega\u00e7\u00e3o ao usu\u00e1rio.<\/span><\/h1>\n
Para acessar o sistema e realizar uma solicita\u00e7\u00e3o de chamado, o servidor deve utilizar seu n\u00famero USP e a senha cadastrada no sistema USP.<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tPORTAL DE SERVI\u00c7OS DA EACH<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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D\u00favidas na utiliza\u00e7\u00e3o do Portal? Acesse o FAQ dentro do sistema.<\/span><\/p>

Aten\u00e7\u00e3o<\/span>! O Portal de Atendimento (GLPI) s\u00f3 pode ser acessado pela rede da USP ou externamente com o uso da VPN.
N\u00e3o sabe como ativar a VPN?\u00a0<\/span>Veja aqui o procedimento<\/a>.<\/span><\/span><\/h1>

*GLPI (Gestionnaire Libre de Parc Informatique ) \u00e9 a uma sigla em Franc\u00eas, que significa Gerenciamento Livre de Parque de Inform\u00e1tica. Ele \u00e9 um software de c\u00f3digo aberto que ajuda a gerir ativos de TI, rastrear problemas e criar uma central\u00a0de\u00a0servi\u00e7os.

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portal de servi\u00e7os O Portal de Atendimento ou Sistema GLPI* re\u00fane as demandas e chamados para servi\u00e7os de v\u00e1rios setores administrativos em apenas um sistema online. Ele busca aperfei\u00e7oar o fluxo de atendimento de diversos servi\u00e7os prestados pela Escola, al\u00e9m de oferecer uma melhor experi\u00eancia de intera\u00e7\u00e3o e navega\u00e7\u00e3o ao usu\u00e1rio. Para acessar o sistema e realizar […]<\/p>\n","protected":false},"author":24157,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"0","ocean_second_sidebar":"0","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"0","ocean_custom_header_template":"0","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"0","ocean_menu_typo_font_family":"0","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"0","footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-4836","page","type-page","status-publish","hentry","entry"],"_links":{"self":[{"href":"https:\/\/sites.usp.br\/laboratorioseach\/wp-json\/wp\/v2\/pages\/4836","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sites.usp.br\/laboratorioseach\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sites.usp.br\/laboratorioseach\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sites.usp.br\/laboratorioseach\/wp-json\/wp\/v2\/users\/24157"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.usp.br\/laboratorioseach\/wp-json\/wp\/v2\/comments?post=4836"}],"version-history":[{"count":4,"href":"https:\/\/sites.usp.br\/laboratorioseach\/wp-json\/wp\/v2\/pages\/4836\/revisions"}],"predecessor-version":[{"id":5131,"href":"https:\/\/sites.usp.br\/laboratorioseach\/wp-json\/wp\/v2\/pages\/4836\/revisions\/5131"}],"wp:attachment":[{"href":"https:\/\/sites.usp.br\/laboratorioseach\/wp-json\/wp\/v2\/media?parent=4836"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}