Research – Dr. Marcelo Fantinato

Research Overview

My research combines computational methods and empirical investigation of business processes, intelligent systems, and their organizational and social consequences.

Research Areas

Business processes and process mining

Business process management and process mining, including process modeling, discovery, conformance analysis, predictive monitoring, and the interpretation of process data.

Artificial intelligence

Use of large language models (LLMs) in information systems, and the analysis of business and public administration processes.

Social robotics

Human-robot interaction and the use of social robots in health, aging, and education, including the empirical evaluation of interaction, engagement, and acceptance.

Algorithmic fairness

Bias and fairness in machine learning and predictive process monitoring, with attention to how computational decisions affect different people and groups.

Recent and Selected Publications

Fairness at Risk: Where Bias Emerges in Machine Learning Otavio de Paula Albuquerque, Marcelo Fantinato, and Sarajane Marques Peres. (2026).
Expert Systems, 43(6), e70265.
https://doi.org/10.1111/exsy.70265

Exploring the Use of Social Robots for Depression Screening Among Older Adults: An Expanded Feasibility Study Bruno Sanchez De Araujo, Marcelo Fantinato, Meire Cachioni, Mônica Sanches Yassuda, Ruth Caldeira De Melo, Sarajane Marques Peres, and Patrick C. K. Hung. (2026).
IEEE Access, 14, 22977-22997.
https://doi.org/10.1109/access.2026.3663190

Enhancing business process clarity: enabling the development of more understandable BPMN models through prioritized guidelines Thiago Richter, Marcelo Fantinato, and Lucineia Heloisa Thom. (2026).
Business Process Management Journal, 32(2), 571-603.
https://doi.org/10.1108/bpmj-10-2024-0989

An Integrated Social Robot and Virtual Assistant Solution to Support Medical Management for Older Adults Matheus Ancelmo Bonfim Pita, Marcelo Fantinato, and Patrick C. K. Hung. (2025).
Expert Systems, 42(9), e70112.
https://doi.org/10.1111/exsy.70112

Towards Fairness-Aware Predictive Process Monitoring: Evaluating Bias Mitigation Techniques Mickaelle Caldeira da Silva, Marcelo Fantinato, and Sarajane Marques Peres. (2025).
Cooperative Information Systems, 150-166.
https://doi.org/10.1007/978-3-031-81375-7_9

A Goal-Oriented Chat-Like System for Evaluation of Large Language Models Guilherme S. Teodoro Junior, Sarajane M. Peres, Marcelo Fantinato, Anarosa A. F. Brandão, and Fabio G. Cozman. (2024).
Anais do XXI Encontro Nacional de Inteligência Artificial e Computacional (ENIAC 2024), 743-754.
https://doi.org/10.5753/eniac.2024.245208